Our policies put the frames for the principles and processes that manage our daily business and operations. Every employee in Linde (former AGA) is responsible both individually and collectively to ensure that we fulfil our own norms and expectations to us as a company.
Health, Safety and Environment
Our company will avoid harm to people, society and the environment. The health and safety of our colleagues, customers, business partners and communities in which we do our business i our number one priority.
"Our HSE principles shall be reflected in 100% of our behaviour, 100% of the time"…
...both inside Linde (former AGA):
One key issue in our vision is to prevent all work related incidents.
Our foundational principles states that all our employees shall:
- have a safe and secure working place
- understand and comply to the right systems, procedures and processes, and
- work in an organisation structure which demonstrate visible leadership and recognise correct behaviour
... and outside:
We also require all people that work for our business partners or contractors to fully comply to this policy.
Quality
We do it right, the first time. We do it better continuously.
Quality is about ensuring defect free products produced and services delivered, processes that generate zero waste, and business processes that facilitate for better and faster decision making.
We will know, understand and efficiently meet customers’ requirements.
The voice of the customer is continuously gathered and these requirements translated into measurable specifications, critical to our customers.
Visibly measure the efficiency and effectiveness of our Quality performance in relation to customers and drive continuous improvement.
Our customers’ current requirements are known and translated into critical customer objectives.
Processes and procedures are in place to gather the voice of the customer, gather the business process’ performance and compare these to determine our current process capability.